This document sets out the shipping policy that applies to customers that make a purchase at www.nilgiristores.in. If you have any questions, please contact our customer service team on 0484-2942816 or [email protected]

Shipping Options & Delivery time: We offer the following shipping options – you will be asked to select a shipping method at checkout.
Ordinary: Rs. 55 Delivery time 5-15 Days
Express: Rs. 95 Delivery time 4-7 Days

Order Processing Time: All orders placed are processed and dispatched in 48 Hrs. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes: Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order: Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges:We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.